Terms of Service

Last Updated: January 2025

Agreement to Terms

By accessing and using Al Aqsa Auto Transport's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Services

Al Aqsa Auto Transport provides vehicle transportation services throughout the United States. We act as a broker, connecting customers with licensed and insured carriers who provide the actual transportation services.

Pricing and Payment

Quotes provided are estimates based on the information you provide. Final pricing may vary based on market conditions, fuel prices, and carrier availability. Payment is typically required at pickup or delivery as specified in your service agreement.

Customer Responsibilities

As a customer, you are responsible for:

  • Providing accurate information about your vehicle and transportation needs
  • Ensuring the vehicle is accessible at the pickup location
  • Removing all personal items from the vehicle
  • Maintaining minimum fuel level (1/4 tank)
  • Ensuring the vehicle has working brakes and steering (for running vehicles)
  • Being present or having a representative present at pickup and delivery

Carrier Selection

We work with independently licensed and insured carriers. While we conduct due diligence on our carrier partners, the actual transportation is performed by these third-party carriers who are solely responsible for their services.

Liability and Insurance

Carriers must maintain commercial liability insurance. Damage claims must be reported immediately at delivery and documented on the Bill of Lading. Claims must be submitted within 48 hours of delivery. Our liability is limited to the direct damage caused during transport and is subject to carrier insurance coverage.

Cancellations and Refunds

Cancellation policies vary by carrier and service agreement. If you need to cancel, please notify us as soon as possible. Refund eligibility depends on the timing of cancellation and carrier policies. A cancellation fee may apply.

Limitation of Liability

To the maximum extent permitted by law, Al Aqsa Auto Transport shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or inability to use our services.

SMS Terms & Conditions

If you choose to receive SMS/text messages from Al Aqsa Auto Transport, you agree to be bound by our SMS Terms & Conditions. Please review our SMS Terms & Conditions for information about message frequency, opt-out procedures, message and data rates, and how your phone number will be used.

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be posted on our website with an updated revision date. Continued use of our services after changes constitute acceptance of the modified terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Al Aqsa Auto Transport
16038 3rd PI S Unit c
Burien, WA 98148
Phone: (619) 944-8954
Email: richard@alaqsatransllc.com